In the Telavox app under Settings > Voicemail, you can choose which sound should be played when you are busy...
Updated at: April 11th, 2025 12007 views
Caller ID lets you choose which number to show to people when you call them. This can be your landline...
Updated at: January 22nd, 2025 12419 views
Here you have the possibility to choose how and where you get your Notifications. Should Notifications be in the mobile...
Updated at: January 22nd, 2025 9675 views
In Incoming calls section, you decide how calls to your landline or mobile number should work. For example, if someone...
Updated at: January 27th, 2025 9985 views
This is where you view and modify Profiles and how they are set up. You can see which Profiles you...
Updated at: January 22nd, 2025 14057 views
You can schedule your working hours to your Google or Microsoft calendar, but if you do not have one or...
Updated at: January 22nd, 2025 10359 views
When you use our softphone via Telavox Desktop and find a phone number on a website or in your CRM...
Updated at: May 6th, 2025 9614 views
In Hunt Group & Channel Login you can see which Hunt Groups you have the right to log into and which...
Updated at: January 22nd, 2025 7673 views
In the Telavox app, you can integrate your Google or Microsoft calendar. This means you can synchronize your calendar and...
Updated at: March 18th, 2025 12218 views
Our call recording feature gives you the possibility to record your calls. If you have permission from your company's administrator...
Updated at: January 27th, 2025 10477 views
Kuando Busylight makes it easy for your colleagues to see your line status using a light that indicates whether you...
Updated at: May 27th, 2025 4403 views
If you are a Telavox user with a Fixed or Free license and wish to be able to receive incoming queue calls...
Updated at: January 22nd, 2025 2172 views
It is possible to use keyboard shortcuts to do specific actions in the Telavox softphone. Below, we have gathered the...
Updated at: November 18th, 2024 5301 views
How to handle call routing in the desktop app You can create call routings for both incoming and outgoing calls...
Updated at: January 28th, 2025 2563 views
Introduction This document outlines the structure and purpose of the Statistics product “Stream Liner”. This product provides a JSON,...
Updated at: May 28th, 2025 978 views
Under the Settings tab in the desktop app, you can find the tab General. Here we have some important settings...
Updated at: June 11th, 2025 665 views
Under the Settings tab in the desktop app, you can find the Telephony & Audio menu. Here we have some important settings...
Updated at: July 11th, 2025 1059 views