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PBX

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    • PBX services

      Set up conference calls and video conferences, and work with your organization’s queues and channels in the PBX services tab. ...

      Updated at: December 18th, 2025 17893 views

    • Record and upload messages in the PBX system in the Web and Desktop app

      You can create, record and upload new Welcome  messages for your PBX services directly in the Web and Desktop app.  Follow...

      Updated at: September 11th, 2025 2543 views

    • Video meeting

      How to use the Video meeting feature Starting a  video meeting  just got easier. Everything you need is now in...

      Updated at: October 15th, 2026 199 views

    • Managing Queue Settings

      Managing Queue Settings (Web & Desktop) Note: All users can see this page. To edit these settings requires Administrator permissions....

      Updated at: October 13th, 2026 1088 views

    • Tickets integrations

      WhatsApp Integration , Microsoft Email Integration and Tickets on Calls This article covers step - by - step guides ,...

      Updated at: October 15th, 2026 621 views

    • Tickets - Email signatures

      Email signatures Only available on Web and Desktop app.  In the Email Integration with Tickets integration you can add email...

      Updated at: October 7th, 2026 48 views

    • Keywords on Queues - Web and Desktop app

      Keywords on Queues - Web and Desktop app Note: All users can see this page. To edit these settings requires...

      Updated at: October 16th, 2026 19 views

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