FAQ Login

Hunt Group & Channel Login

Author Martin Helgestad

Last updated: August 29th, 2022 by Linda Heiskanen

In Hunt Group & Channel Login you can see which Hunt Groups you have the right to log into and which Profiles you want these Queues to be active on.

Manage your Queue Settings

You can manage all your queue logins in Settings > Hunt group & Channel login. Here you can determine, during which profiles you want to be logged into certain queues, and when not:

  1. Toggle on Edit by profile
  2. Click on the Queue name
  3. Choose the Profiles for when you are available for this particular queue.