Mass assign licenses

Author Ellinor Niklasson

Last updated: 28.01.2026 by Ellinor Niklasson

How to mass assign licenses

You can easily assign licenses to multiple users at once within the Admin portal. Follow these steps below

  1. Log in to the Admin portal.
  2. Navigate to the Users tab.
  3. Click on Licenses.
  4. Select the users you wish to update from the list. 
    A little tip: You can use ⌘ + click to select multiple individual items, or Shift + click to select a range (Windows: use Ctrl + click instead of ⌘).
  5. Click the cogwheel icon next to the license type you want to assign.
  6. Choose a license. You can click Show comparison to see a detailed breakdown of the features included in each tier.
  7. Select your desired license (e.g., Business Mobile) and click Change license.
  8. Before the assignment is finalized, a pop-up window will display the General Requirements that must be met.
    Example: For Business Mobile, users must have a valid phone number on their contact card for the license to be activated and to receive calls.
    You can add phone numbers under the Contact details section. 
    A little tip: To update multiple users at once using an external file, please refer to FAQ article Configure users via external file.
  9. Click Next and in the next step choose when the license should be assigned to the user, you can choose between Assign now or Custom date.
  10. Then click on Confirm.For more detailed information regarding our various license types and how to schedule assignment, please visit FAQ article How to Schedule assignments on Licenses