Licenses in the Admin portal

Author Ellinor Niklasson

Last updated: 07.01.2026 by Ellinor Niklasson

How to manage Licenses in the Admin portal

In the Admin portal, you can manage all your Licenses. For example, you can buy new ones, upgrade existing ones and cancel them. You can also see and manage all your Not active and Scheduled assignments.

Licenses overview

Access your All licenses, Not active and Scheduled assignments lists.

All licenses

Get a complete overview of your environments licenses, including quantities, monthly costs, and binding periods. From here, you can purchase, upgrade, or cancel licenses, as well as manage PBX services and API requests. See below for a more specific step by step guide.

How to manage licenses

  1. View and manage all your licenses from the Licenses tab.
  2. To purchase new licenses, click the plus sign (+) next to New Licenses.
  3. In the left-side menu panel, under User Licenses, you can view and manage all of your licenses.
  4. Under PBX Services, you can upgrade or downgrade your PBX license.
  5. Track is the main name for the licenses.
  6. All the licenses included in this Track.
  7. Click Compare to get an overview of all capabilities included in each licenses.
  8. Click the plus sign (+) to purchase new licenses.
  9. Upgrade licenses, for example, to extend their binding period. Cancel licenses if they are unbound.

Not active

Licenses that have been purchased but are not yet assigned to a user or activated.

Schedule assignments

Licenses assigned to a user but scheduled for a specific future date. Here you can change scheduled date.
You can also remove scheduled assignments here.