Setting up call recording

Author FAQ Team

Last updated: February 5th, 2024 by Linda Heiskanen

Our call recording feature gives you the possibility to record your calls. If you have permission from your company's administrator to record your calls, you can activate it in Settings > Call recording.

You can also choose to record calls only when specific profiles are active. To do so, activate the Edit by profile button from the lower part of the screen. Then you can choose when your calls will be recorded.

Call recordings are being stored for two years, please contact our support‍ if you need to shorten this period.

Where to find your recorded calls

If you have had call recording on, you can find your call recordings from your Call history tab, and by clicking the call whose call recording you wish to listen. Here you can also download the recording.