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PBX services

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    • Record and upload messages in the PBX system in the Admin portal

      You can record new voice  messages for your PBX services or you can upload your own music. These messages can,...

      Updated at: August 26th, 2025 8369 views

    • Advanced Nodes

      Advanced Nodes are building blocks in the Telavox PBX builder which are used to enable advanced workflows into your IVR...

      Updated at: April 22nd, 2025 11810 views

    • Call strategy for queue

      When creating a queue, you can select how you want the call distributed among the queue members. You have a...

      Updated at: May 2nd, 2025 11777 views

    • How to set up your PBX services

      As an administrator, you can create and modify your company's PBX services in the Telavox admin portal, in the PBX...

      Updated at: October 10th, 2024 12574 views

    • On-hook waiting/Callback

      On-hook waiting or Callback is an additional service you can add to your hunt groups/queueing system. This means that the...

      Updated at: November 18th, 2024 8333 views

    • How to change PBX opening hours

      It is important to keep your PBX opening hours up to date so that your customers know when they can...

      Updated at: February 26th, 2025 9480 views

    • Scheduling Custom events and Holidays

      Scheduling Custom events and Holidays in PBX services With the scheduling feature, you can effortlessly set Custom events and public...

      Updated at: April 30th, 2025 1256 views

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