When creating a queue, you can select how you want the call distributed among the queue members. You have a...
Updated at: February 13th, 2024 4567 views
On-hook waiting or Callback is an additional service you can add to your hunt groups/queueing system. This means that the...
Updated at: January 16th, 2024 4951 views
As an administrator, you can create and modify your company's PBX services in the Telavox admin portal, in the PBX...
Updated at: February 13th, 2024 4529 views
It is important to keep your PBX opening hours up to date so that your customers know when they can...
Updated at: January 30th, 2024 3646 views
You can record new voice messages for your PBX services. These messages can, for example, be welcome messages or recurring...
Updated at: February 13th, 2024 2937 views
Advanced Nodes are building blocks in the Telavox PBX builder which are used to enable advanced workflows into your IVR...
Updated at: November 1st, 2023 3600 views