Belgium Mobile Known Limitations

Author David Janssens

Last updated: February 20th, 2025 by Linda Heiskanen

Mobile Network & Calls 

Mobile Internet & MMS:

iPhone: Default iOS settings are the same as our APN settings
Android: APN settings need to be manually configured (multiple brands are implementing this to make this step automatic)

The manual APN settings for Mobile internet & MMS can also be found here

5G:

iPhone: supported since iOS 16 but needs to be enabled manually (compatible smartphone needed & coverage)
Android: supported (compatible smartphone needed & coverage)

VoLTE:


iPhone: supported since iOS 16 but needs to be enabled manually
Android: currently not supported (multiple brands coming soon)

VoWiFi:

iPhone: supported since iOS 16 but needs to be enabled manually
Android: currently not supported (multiple brands coming soon)

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Other

Microsoft Teams Direct Routing:

At this moment, Telavox Mobile Licenses cannot be used in combination with Microsoft Teams Direct Routing

Caller ID outgoing calls while roaming:

Non-VoLTE calls will be anonymized while roaming (there is a solution planned for Q2/2025)

Payment services:

Payments via Mobile subscription (e.g. Netflix etc.) are not supported
Premium SMS are not supported (e.g. parking)

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