By clicking the second icon from the left in the top left corner, you can access the tab Messages.
In this view, you can see all your chat messages and SMS messages you have sent. Let us see what these two are about...
Chat
You can use the Telavox app's chat functionality so send messages to your coworkers privately, or even create private or public chat rooms for different uses.
If you want to send an attachment, simply click the Add file paper clip icon next to the Create post icon. All messages and attachments sent in the chat are secured and visible only to the chat members.
1-on-1 chat
To send a chat message to your colleague, either search by their name on the Messages tab and click on their name, or search by their name in the Contacts tab, click on their name and select Send message.
Group chat
To create a private group chat, click on the + sign in the Messages tab and select Create new chat. In the To field, add all users you want to include in the chat and you are done.
If you click on Create room in the same view, you can create a chat group with a specific name, icon etc.
Public chat room
Public chat rooms are, for example, specific topic-related chat rooms that are accessible to everyone in your Telavox environment. Chat rooms are good for sharing information which is important to your colleagues. This way, it becomes easier to share information with the right people.
To create a new public chat room, in the Messages tab, select the extra menu by clicking the icon with the three small dots. Then select Join public room, and click Create new public room. By naming the chat, you are good to go! Feel free also to add a picture and description for it.
You can create a post in your public chat room by clicking the Create post icon on the left side of the text box – all other chat room members can see it, comment, or like it.
SMS
If you have a mobile subscription from Telavox, you can also send SMS messages through the Telavox app. Simply write the number you want to send an SMS to into the Search field in the Messages tab, and then click on the appeared text SMS. Simply write the SMS in the newly opened chat field and click on Send.