VoLTE for iPhone

Updated By Shawn Ketabchi

Uppdaterad May 14th, 2021

How do I activate VoLTE on my iPhone?

Make sure to restart your phone if Telavox recently activated VoLTE for your company. You will receive a text message from Telavox before VoLTE is activated for you. Ensure you have the latest software version of your phone. 

After restarting the phone, please follow the below steps to activate VoLTE: 

  1. Open the Settings app and choose Mobile Data
  2. Choose Mobile Data Options
  3. Choose Voice & Data
  4. Choose 4G and activate VoLTE

Keep in mind that the steps may vary depending on phone model, double SIM-cards etc.
iPhone 12 does not have a VoLTE setting, it is always active.

How do I know VoLTE works? 

If you're calling with VoLTE it means that you're using the 4G (LTE) network during the call, instead of 2G or 3G. Because of this, you should be able to see the 4G symbol on your phone while being in a call. You should also be able to use your mobile data during the call. 

Keep in mind that the phone automatically switches between 2G/3G and 4G (LTE) depending on your current connection to each network. 

Call waiting

After VoLTE has been activated for you at Telavox, your mobile phone will have call waiting‍  activated by default. To get full call waiting functionality you'll need to activate it in the Telavox app on your phone. This is done in the Telavox app below Settings > General > Call waiting

If you do not want any call waiting functionality at all, make sure to disable it on both your phone and in the Telavox app. 

Follow the below steps to adjust call waiting on iPhone: 

  1. Open the Settings app
  2. Choose Phone
  3. Choose Call waiting

How do I activate WiFi-calling? 

  1. Open the Settings app and choose Mobile Data
  2. Choose Wi-Fi
  3. Then turn on Wi-Fi Calling on This iPhone