Gigaset telephones

How do I connect my Gigaset telephone?

The telephone is connected to your network via the port on the side of your base station. You also need to connect the associated power adapter.

What is the easiest way of making a call?

The easiest way is to enter the number or the speed dial number of the person you wish to call. Then press the green handset icon.

How do I forward an incoming call?

Always use # to connect. When you press # the person you are taking with hears on-hold music and you hear a new dialling tone. You can then make an outgoing call to the person to whom you want to connect, either the speed dial number to a colleague or an external number. When you have dialled the complete number, press # again and you will then make the call. You can then hang up here whenever you like, which connects the caller to you with the number you dialled. If you want to return to the caller again, you can press *.

In summary: #Number#. Connect by hanging up. Return using *.

Where can I find the call listings?

The call list is accessed by pressing the button at the top left, by the Calls text. This provides a specification of your outgoing, received and missed calls and also allows these to be called directly.

How do I connect a headset?

The headset is connected on the side of the telephone. There is a headset port here between the 4 and 7 buttons. The interface for your headset must be the 2.5 mm type.

What should I do if my telephone does not work?

Many problems can be solved by carrying out the following three steps: Check that your Internet connection is working. Check that all the cables are connected properly and then carry out a factory reset of the telephone. You reset the factory settings on your Gigaset by doing the following:

1. Unplug the power supply.
2. Reconnect the power supply and then press the button on the front of the base station.
3. The button is first blue and this then turns off after a couple of seconds and becomes grey, and you can then release the button. Note that the factory settings may take up to 5 minutes to reset and the telephone may restart a number of times during the process.

If you are still experiencing problems please do not hesitate to contact our Support Department.

What other functions are there in the Gigaset telephone?

Plus services – Using these, you can for example set a call forwarding for your extension, activate profiles and log into and out of queues. Please see the following document for full details Plustjänster.pdf

Voice Mailbox – You can access your voicemail by calling 133. Here you can listen to messages that have been recorded and change your greeting message.

Confidentiality function – During an ongoing call you can use this button to deactivate your microphone. You can activate it again by pressing the same button again.

Volume control – During a call, this button is used to adjust how loudly you hear the person with who you are talking                When you are not on a call, this instead adjusts the ringtone volume on your Gigaset.