FAQ

Mobile telephony

• Where do I download the Telavox Flow App and how do I log in?
• Which network does Telavox use?
• How do I block a stolen or lost mobile?
• Using your mobile phone abroad?
• Where can I find my PIN and PUK codes?
• How do I activate internet and MMS?

Invoice queries

• How do I assign my subscription(s)?
• How do I assign my number(s)?
• Why don't I receive an invoice every month?
• In which different ways can I receive my invoice?
• Which payments methods are available?
• Where should I send invoices for Telavox?

Fixed telephony

• How do I get a password for Telavox Flow/Desktop/Operator/App?
• How do I make the settings for my extension?

Calendar Integration

• Calendar integration?
• Automatic upload from your calendar
• Upload the calendar manually from file
• The calendar is downloaded from the link

Network

• Configuring your firewall
• Bandwitdth
• Protocol
• sip.telavox.se

Hardware

• Jabra Stealth (pdf)
• Jabra PRO 9465/9470
• Gigaset telephones
• Cisco - 525

PBX Services

• Where is my invoice and my call specification?
• How do I log in in order to manage PBX services?
• How do I make the settings for my PBX services?

Operator

• What other functions does Operator have?
• What do the different colours on my colleagues' statuses mean?
• How to chat with my colleagues?
• What are my options during one or more ongoing calls?
• How do I make an outgoing call?
• How do i answer an incoming call?

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