What is Telavox Omni, and what can this feature bring to your solution? Telavox Contact Center extends the functionality of...
Updated at: October 14th, 2024 1215 views
Product offering Our product is a comprehensive customer support center with omnichannel capabilities. It allows businesses to centralise their customer...
Updated at: April 2nd, 2025 948 views
Installation This functionality must be enabled by Cention. There are no additional costs, but Cention needs to activate it for...
Updated at: March 3rd, 2025 141 views
SLA & Working Hours Working Hours To obtain the correct SLA times in the system, users can set the working...
Updated at: March 5th, 2025 128 views