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- Administration of data packages
- Administration of SIM cards
- Admin management of profiles
- Recorded calls – Admin portal
- Call routing – Admin portal
- Call forwarding for administrators
- Number swap in Telavox Admin portal
- Groups, visibility and sub-admin
- Additional services
- CC Pro
- Add a new user
- Call widgets
- Mass edit contacts
- Co-listening
- Zendesk Call-ID Field
- Bring Your Own Device
- Tickets
- Transfer calls
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